Mallsystems CSR and Fulfillment Specialist

Monday – Friday      9am – 5:30pm

Position to fill:  Immediately

Overview

 

Orders inventory timely to fulfill redemption orders as quickly as possible, maintains multiple reports keeping track of inventory, resolves slow shipping issues or product issues, builds and maintains relationships with vendors and clients, interacts with multiple DME departments – Accounting, Technology, Graphics, Sales, Warehouse.  Specialist will have strong organizational and effective communication skills, attention to detail, ability to multi-task, comfortable with communicating by both phone and email.  Responsible to build and maintain relationships with vendors and clients.  Position involves learning on multi-platforms to perform the required tasks. Future development of the position will evolve into more complex inventory management/speculation ordering and product sourcing.

 

1. Orders both blank and decorated products on a set schedule to fulfill redemption and data collection programs;
2. Adjusts PO pricing from order confirmations – communicate changes to Product Manager;
3. Analyzes and manages inventory records for sales staff and management;
4. Tracks product deliveries and production schedules for adherence to end user dates;
5. Reviews art proofs and coordinates approvals or changes with sales team and vendors;
6. Responsible to collect and update data for the Unshipped report and resolve aged orders;
7. Follows up on products either on backorder or substituted with vendor, client, sales & customer;
8. Reviews UPS billing statements for drop ship programs and updates order shipping records as applicable;
9. Reconciles and closes out vendor invoices as related to the purchase orders for the accounting department;
10. Provides CSR responses on orders with fulfillment issues – responses to internal requests and directly to the customer as needed;
11. Adds and/or edits product and pricing tables for the store sites as directed;
12. Assists with collegiate licensing of products and art;
13. Assists with preparation of special reports to clients as requested;
14. Warehouse work with inventory as needed – must be able to lift/move 50 lbs;
15. Other job tasks as requested/needed to accomplish departmental assignments.

Would you like to earn some extra cash while working in a friendly work environment?

DME is seeking help for hand assembly work. We are a drug free, alcohol free workplace. You must be 18 years and up with a valid photo ID and social security card. We are looking for self-motivated people, able to work quickly and accurately with a deadline. Get paid by the piece. The hand assembly is mostly auto advertising or college packet piece work. The faster you work, the more money you will make. Amount per piece varies depending on the job.

The more complex the assemble, the more it pays. No interview process. Temporary work. Could start as early as tomorrow. This is part time contract work.

If this sounds like a good fit for you, please call 386-271-3478 and leave a message with your name and contact number.

Digital Print Operator Role

 

DME Delivers is looking for a hardworking and motivated individual to join our production team in an entry level Digital Print Operator role.

Available shifts:

1. Noon – 8:30 pm (swing shift)
2. 4:00 pm – Midnight (2^nd shift)

Summary: 

• Perform daily production activities related to the operation of the HP Indigo Digital Printer/Press and Xeikon Digital Presses
• Could also be open to learning wide format printing and cutting
• Follow job schedule to insure jobs are running on schedule and delivered in accordance with expectations
• Prepare and load printers with substrate for production
• Utilize software for production and print operations; learn new software as needed
• Troubleshoot job or machine for errors and repair as needed
• Maintain quality by performing quality checks
• Perform daily/weekly and monthly maintenance and report issues as needed

Required Skills: 

• A high school diploma or equivalent is preferred
• Ability to effectively prioritize tasks and manage multiple assignments at the same time
• Good verbal and written communication skills
• Good mechanical knowledge a plus
• Flexibility, including the ability to work overtime as needed
• Demonstrated ability to deliver high level of accuracy and attention to detail
• Must be able to work independently and as a team member
• Ability to work in a fast-paced environment
• Ability to stand for extended periods of time
• Ability to lift up to 50lbs

Email Kim Weaver |  kim.weaver@dmedelivers.com