Careers

Job Summary

DME Delivers is looking for a value-driven Sales Professional with excellent interpersonal skills to actively seek out and engage customer prospects.

We are a marketing solutions firm specializing in omni-channel, multi-touch communications that deliver high impact to its recipients. Our creativity, catalog, and customization provide our partners with superior quality, speed of execution, and results. Because VDSPs (Value-Driven Sales Professionals) at DME are experienced, highly trained, growth-oriented, hungry-hunters – they are paid well. No commission caps, and plenty of bonuses and perks to go along with it.

Position Outcome

The DME sales representatives are responsible for proactively communicating the value of a DME’s digital and print marketing solutions in order to drive consistent sales. DME sales reps serve as the point of contact between the business and its prospects and clients, having a range of responsibilities including identifying and educating prospective customers while supporting existing clients with information and assistance that relates to products and services.

What Does a DME Sales Professional Do?

Simply… sell and close business. You will provide appropriate solutions for every prospective customer in order to boost top-line revenue growth, customer acquisition levels and profitability. DME is a client, value, solution-based company that prides itself as going the extra mile as a long-term, demanded partner who simply outperforms and wins.

Responsibilities

• Prospect, present, and sell DME creative print solutions using proprietary sales methodology and process to existing and prospective customers
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop, and maintain positive business and customer relationships
• Reach out to customer leads through cold calling, cold emails, and social media (LinkedIn)
• Expedite the resolution of customer problems and complaints to maximize success
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Analyze territory/market potential, track sales and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services using CRM (SF.com)
• Keep abreast of market, competitors, best-practice trends
• Continuously improve through coaching and feedback

Required Skills / Abilities

• Proven successful, consistent track record of quota attainment
• Excellent knowledge of MS Office
• Strong use of CRM along with ability to build productive business professional relationships
• Highly motivated and target driven with a proven track record in attaining goals and objectives
• Excellent prospecting, presenting, demonstration, objection handling, negotiating and closing communication skills
• Prioritizing, time management and organizational skills
• Ability to create and deliver presentations tailored to the audience needs
• Talent at working a room, quick on the feet
• Relationship management skills and openness to feedback
• Bachelor’s degree in business or a related field
• Sincere, coachable, with a growth mindset

Sale Professionals Only Need Apply. If you want to enjoy growth, have a support system, and attain your goals… Bring your hunger for success, along with your quota attainment records, your W2, and let’s talk.

POSITION SUMMARY

DME Delivers LLC is a dynamic and growing organization that specializes in providing fulfillment services to various companies, including companies based in Montreal, Canada. As we expand our business relationships in the French-Canadian market, we recognize the crucial need for effective communication in the local language. To bridge this language gap and enhance our customer relations, we are seeking a skilled and fluent French-Canadian speaker to join our team as a Bilingual Customer Relations and Fulfillment Specialist.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

 

Customer Communication –

• Serve as the primary point of contact for French Canadian-speaking clients, ensuring clear and effective communication in their preferred language.
• Respond to inquiries, resolve issues, and provide assistance to clients in French Canadian, fostering positive relationships.

Contractor and Employee Support –

• Collaborate with contractors and employees based in Montreal, offering support and facilitating communication in French Canadian when necessary.
• Provide language assistance to colleagues who may encounter challenges in English communication.

Translation and Interpretation –

• Translate written documents, emails, and other correspondence from English to French Canadian, and vice versa.
• Act as an interpreter during meetings, ensuring seamless communication between English and French-Canadian speakers.

Cultural Sensitivity –

• Demonstrate cultural awareness and sensitivity when interacting with French Canadian clients, contractors, and employees to build trust and rapport.

 

POSITION QUALIFICATIONS

Competencies

Interpersonal Skills:

• Strong interpersonal skills with the ability to establish and maintain positive relationships.
• Patience and empathy in addressing customer concerns and inquiries.

Problem-Solving:

• Effective problem-solving skills to address issues and find solutions in a cross-cultural context.

 

Language Proficiency:

Must be Fluent in both English and French Canadian, with exceptional verbal and written communication skills in both languages.

Must have a cultural understanding of Montreal, Canada, and the Quebecois.

SKILLS & ABILITIES

 

Education:   High School diploma/GED

Experience: Proven experience in a customer service or client relations role, preferably in a multicultural environment.

Travel Requirements:  Montreal, Quebec, Canada – biannually

Certifications & Licenses:  None

 

Computer Skills: Familiarity with Microsoft Office Suite of products including Outlook.

 

PHYSICAL DEMANDS

N (Not Applicable)         Activity is not applicable to this position

O (Occasionally)            Position requires this activity up to 33% of the time (0—2.5+

hours/day)

F (Frequently)                Position requires this activity from 33% — 66% of the time (2.5 –

5.5+ hours/day)

C (Constantly)                Position requires this activity more than 66% of the time (5.5+

hours/day)

Physical Demands                                                            Lift/Carry

 

Stand                                     O                                 10 lbs. or less         F

Walk                                       O                                 11—20 lbs.             O

Sit                                           F                                  21—50 lbs.             O

Manually Manipulate           F                                  51—100 lbs.           N

Reach Outward                    F                                  Over 100 lbs.          N

Reach Above Shoulder     N

Climb                                      N                                 Push/Pull

Crawl                                      N                                 12 lbs. or less         O

Squat or Kneel                     N                                 13—25 lbs.             N

Bend                                       O                                 26—40 lbs.             N

41—100 lbs.           N

 

Other Physical Requirements

1. Vision (Near)

WORK ENVIRONMENT

1. Prolonged periods of sitting, standing, and walking

EEO STATEMENT

DME Delivers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

DME Delivers LLC is a drug-free campus.

Please submit resume to:  [email protected] or

Mail to:  Diane Knepple, DME Delivers LLC, 2441 Bellevue Avenue, Daytona Beach, FL  32114